If your existing MiX Telematics solution (or components of it) run on the 3G network, we will notify you of this and provide you with details on alternative solutions available to you. This is to ensure continuity of service from June 2024 onward when the 3G network will be switched off. Once the 3G network has been switched off, telematics devices operating on 3G will no longer be capable of providing crucial vehicle tracking data.
MiX Telematics is aware of the challenges that the 3G network closure poses for your business and as your trusted partner, we will work with you to make this process as seamless and cost-effective as possible.
MiX Telematics intends to start helping you through this transition as early as possible and to keep you fully informed. We want to use the time between now and June 2024 to work proactively with you if you’re currently using our 3G network today to manage your migration to the more advanced networks.
If your organisation is impacted by the 3G network closure, MiX Telematics will notify of this. You will need to upgrade to new, compatible hardware and as your trusted partner, MiX Telematics will work with you to make the transition over to newer hardware seamless. We are prepared for this change over and we have plans in place to make the switch as easy as possible for you. We will provide support to you throughout the process to keep the impact of this transition to a minimum.
We are here to assist you to get the most from your MiX Telematics solution, our support team is on standby to help.