The application of game mechanics, such as rules of play and point scoring, to non-game contexts is changing the landscape of B2B applications, which have traditionally been used to formalize processes within a business.
Gartner’s prediction in 2012 that 40% of global organizations will be using gamification as a primary mechanism to transform business operations, is fast being realized. Furthermore, M2 Research projected that the worldwide gamification market will grow from $242 million in 2012 to $2.8 billion in 20161.
Despite the popularity and widespread adoption of gamification in business, there are still organization that are not using it because they either simply don’t understand it, view it as a passing trend or don’t know how to implement it in order to achieve the desired outcomes. On the flip side, organizations that are adopting gamification are seeing significant results; from improved engagement to work transparency and the connection of employee actions to business outcomes.
Human psychology plays a pivotal role in the use of gamification. Individuals respond well to rewards and incentives because they elicit positive emotions which makes working towards a goal a more positive experience with the added benefit of engaged (more satisfied) employees.
Other benefits include:
Before we look at how driver gamification and telematics can be combined, let’s look at why it’s necessary to use driving behavior data in the first place to improve driving behavior:
According to Professor B.J. Fogg of Stanford University, who developed the “behavior change model”, there are three elements – ability, motivation and trigger – that must converge to elicit a desired behavior. An individual must have the ability to carry out a task and be given a trigger to complete the task. Alongside this there must also be a motivation.
If you take this model into account, a telematics app is an effective device for driver gamification. Drivers already have the ability to complete the task of driving safer and better. Telematics solutions can provide driving behavior triggers in the form of in-cab alarms or notifications. Driver gamification apps and engagement platforms, like MyMiX, can be used to showcase scores obtained through telematics solutions which can then be used to provide motivation and develop incentives or rewards.
Driver gamification is best done in peer groups. A fleet usually consists of a team of drivers so it qualifies in this instance. In a group situation, drivers can compare their driving behavior data scores with others (stirring up friendly competition), which provides the needed motivation for drivers to keep doing better and ultimately for driver behavior change to succeed.
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Shoemaker, S. (2017, September 28). Sensible driving saves more gas than drivers think. Retrieved from: https://www.ornl.gov/news/sensible-driving-saves-more-gas-drivers-think